EXCHANGE
The Zagada Exchangetm is a premium - invitation only - online marketplace for accessing captive data,negotiating and contracting outsourcing service deals between invited Fortune 500 corporate buyers, private equity investors, and selected best - in - class service providers, who secure their seats with a Zagada Service Provider Offering (SPOtm). Each Zagada SPOtm Score is generated using our ZaXURS Parallax 3.0 Engine.
Visit our ZAX site
Parties interested in learning more should contact info@zagadaexchange.com
• Read about our Rating Service
RATINGS
Zagada ratings service is the world’s premier quantitative model – driven engine for companies and locations engaged in service globalization outsourcing.
• Service supplier ratings are executed on call centers, BPOs, ITOs and FSOs.
• Location rating are executed on Countries, Cities and Regions.
• Publicly listed companies are rated and selected for one of our 7 global, regional or sector equity indexes.
• Click here to learn more about our Analytic Rating Engine
RESEARCH
Zagada provides customized research assignments for clients with three different service offerings. These engagements include:
• Validatus™ A service designed to give you instant validation or assessment on queries.
• FastFact A service developed to give clients quick turn around within 24-48 hours or less.
• Compendium™ A service distilled to provide clients with one to six month assignments.
Club Zagada subscribers receive attractive discounts
on our reports and the services discussed above.
• Wage360™ New Zagada Wage-Cost Data Engine Provides Dynamic Insight on Global IT-BPO Employee Costs - Read more
• Click on the Club Zagada logo below to learn more.
• Click here to visit our eStore


ADVISORY
Zagada Advisory unit uses propietary decision-making tools to help clients solve their sourcing and selection challenges.
We have systematized the sourcing process to lower search cost and accelerate decision-making. Some of our proprietary tools include:
• CDAM™
• METACARE™
• METASHARE™
• dGNP™
• ADAPTIVISM™
• Click here to read more about our Analytic Tools
PUBLICATIONS
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Caribbean & Central America (CCA) BPO & Contact Center Report 2012
Order your copy of the new Zagada Institute Caribbean & Central America (CCA) BPO & Contact Center Report 2012. Gain powerful insights on comparing key cities, vendors and economics. Buy Today.
Read Summaries | Purchase Report -
Central America Contact Center & BPO Report 2010
Order your copy of the new Zagada Institute Central America Contact Center & BPO Report 2010 . Gain powerful insights on comparing key cities, vendors and economics. Buy Today.
Read Summaries | Purchase Report -
Caribbean Contact Center & BPO Report 2008 - 2010
Order your copy of the new Zagada Institute Caribbean Contact Center & BPO Report 2008. Gain powerful insights on comparing key cities, vendors and economics. Buy today.
Read Summaries | Purchase Report -
Colombia: Bogota / Cali / Medellin City DataSets 2010 - 2012
Zagada NearshoreContact Center & BPO Site Selection Operating Cost & Demographic Value Analysis Report. (ZaCOVA)
Request Download (PDF): Zagada Colombia: Bogota / Cali / Medellin City DataSets